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Apps for small Companies and Freelancers

As a small company, you need tools that will help you achieve your daily business easier. From project management to time-tracking, the possibilities are endless. Here is the list of apps I use almost on a daily basis.

I came up with this list mostly because I’m curious to have your feedback. Do you use some of them as well? Or did make a different choice? Why?

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How to remove spam traffic in Google Analytics

Usually, when I get access to a Google Analytics account, I quickly try to find out how accurate (or polluted) the data is. Most of the time there is some spam traffic in Google Analytics. For smaller websites, it sometimes accounts for up to 30% of the sessions!

The side effect of spam traffic? You can’t really rely on any general data. It will corrupt your general understanding of the visitor profile. Let’s fix this.

But first…

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Freelancing: start of season #2

Hey, Bonjour, Salü zäme! Long time no see! The summer is always a busy time… away from the screen. And that’s good.

One year as a freelancer

The first year of my odyssey (!!!) as a freelancer is now over. A quick look over the shoulder helps to see where you’ve come from. And can give you hints and indications for the direction you should be heading.

  • The business didn’t grow as fast as I planned, but it is heading in the right direction.
  • Volunteers work for Museomix and the Swiss Tech Association is time-consuming, but it is defenitively worth it. #Fun #Networking.
  • Nothing is easy nor fast, but perseverance and hard work pay off.

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A woman making a phone call

Define your Digital Communication Strategy

Last year I published an article on how to start your online communication, for free. But the hardest part are not the tools. What seems to bring the biggest struggle is the Digital Communication Strategy:

  • What should I tell my clients?
  • How should I say it?
  • To whom must I broadcast my message to?

A Digital Communication Strategy is just an extension of your “regular” Communication Strategy. It should be included in the latter one. Most elements will be the identical, actually only the goals, channels and KPI will be different.

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Swiss Tech Talks Basel – Season 1 is over

A year ago Xavier contacted me to launch the Swiss Tech Talks in Basel. I saw it as a great opportunity to meet new people in a new city but I didn’t really forecast the workload which would be linked to it. Anyway, it was great fun and there will definitively be a Season Two!

Only 2 talks were held this season. 3 had been planned but I had to cancel one. I guess these are the “problème de jeunesse” which you should expect when creating something new. Let’s try to improve for next year.

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The Lonely Entrepreneur

Building your company is great. Well… not always. Specially if you are building your enterprise from the ground up and alone. No one is there to tell you what to do. No one to listen to your struggles.

“What about friends and partner?” you will ask. They are of great help. They will support as much as they can. But when they are not entrepreneurs themselves they can’t fully understand your daily struggles. But that is totally ok, and normal.

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Tracking form submissions via Google Analytics Events

Your website is up and running, the design is sleek and the first visitors flow in. 10, 100 and now 1000 unique visitors per month. But wait, with how much visitors per month should you be happy?

Tracking the number of visitors is pointless if it is not correlated to the conversion rate (and your business goals). 1000 people visiting your page and leaving without having taken any action are worthless to your business. Tracking form submissions can help in this case.

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Understanding the Online Customer Journey

Ok, you have spent some money on your website, and now you want people to visit it? Often it doesn’t happen exactly like this. Mostly because your website is lost between over 1 billion of its siblings. But then how can you reach and attract your potential customers?

For this you need to first understand the online customer journey of your potential client and his way down the conversion funnel.

To start, this is a generic, high level customer journey.

online-customer-journey

Note: You could add several steps in here. I’ve skipped them for more clarity. I think I’ll anyway make a series out this topic, since there is a lot to add to it.

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